Last updated: 01.08.2026
Everything sold through Versoem is digital: what you buy is a time-limited membership plan that gives you access to the site. There is no physical shipment, no courier and no shipping fee.
When is delivery made?
- The moment the payment is approved the plan is added to your account and the privileges open in the same minute.
- The bank's verification may take a few minutes. During that time the screen shows that the payment is being verified; once verification finishes, the plan opens by itself.
- When the plan opens you are informed by e-mail. Your membership screen shows the name of the plan, its period and its end date.
- Gifted plans are added to the recipient's account at once; the payment record and its invoice stay with the person who gave the gift.
Delivery address and regional limits
Delivery is made to the membership account itself; no physical address is needed. The service can be used anywhere with internet access. Because the payment channels cannot collect from some countries, buying may not be possible in those countries; in that case you see a note explaining it on the membership screen.
If you cannot get access
- If your payment was taken but the plan did not open, first sign out and sign in again: the privileges appear once the session is renewed.
- If the problem persists, write from the contact page; we check your payment record and open access by hand.
- If there is an outage in which you cannot reach the service at all, the refund terms apply.
Downloadable files
Some plans let you download your collections and poet pages as a PDF e-book. These files are produced at the moment of the request and handed to your browser; there is no separate delivery process or waiting time.